Features that streamline
your documentation workflow
ReciproRx provides powerful tools to help physicians and DME providers save time, reduce errors, and stay compliant.
Core Features & Functionality
1. Customizable Ordering System
DME-Specific Catalogs
Providers can create a custom catalog instead of subscribing to a standard one.
Physician-Specific Access
Physicians assigned to a DME provider's account can order only from their supplier's catalog.
Quick Order Templates
DME providers can create reusable templates for frequently ordered items to speed up processing.
2. AI-Powered Documentation
AI-Generated Medical Necessity
Extracts information from Medicare & Medicaid guidelines to generate compliant documentation.
Auto-Populated Forms
AI extracts data from uploaded physician notes to pre-fill required fields, reducing manual entry.
Automated Fiscal & Compliance Docs
- Fiscal Order
- Medical Necessity Documentation
- Face-to-Face Addendum (attached to office notes)
Real-Time Compliance Checks
Flags missing or inconsistent documentation before submission.
3. Order Management & Tracking
Dashboard for Order Tracking
- Order statuses (new, pending, completed, canceled)
- Order history search
Search & Filter Options
Users can sort orders by date, status, or physician name.
Color-Coded Statuses
Visual cues for quick order tracking (e.g., urgent, completed).
Task Management
Assign tasks to team members (e.g., "Follow up on pending orders").
Order Prioritization
Urgent orders can be flagged for immediate attention.
4. Communication & Workflow
Internal Chat System
Secure messaging between DME providers and physicians for quick clarifications.
Physician Document Uploads
Physicians can upload office notes directly into the system.
Automated Alerts & Notifications
- New request sent
- DME provider receives an order
- Order is canceled
5. Reporting & Compliance
Downloadable Reports
Users can export order history, compliance reports, and audit logs in CSV/PDF formats.
Document Security
Uses DocuSeal for securing documentation (no e-signatures needed).
6. Refill Orders & Patient Engagement
Automated Refill Orders
The system automatically requests refills from physicians instead of DME providers doing it manually.
Custom Refill Intervals
Refill requests can be set at 30, 60, or 90 days based on item type.
7. Patient Ordering Webform
Coming SoonCustomizable by DME Provider
Patients can order products from their assigned DME supplier's catalog.
Full Patient Demographics
Patients enter contact, insurance, and personal details directly in the webform.
Automated Data Entry
Orders automatically populate in Reciprorx, allowing DME providers to review and correct information before sending requests to physicians.
Document Uploads
Patients can upload insurance cards, physician referrals, or other files.
NPI Registry API Integration
Enables quick physician lookup and addition.
Real-Time Validation
Flags incomplete or missing information before submission.
HIPAA-Compliant Consent Form
Patients sign a HIPAA-compliant consent form as part of the ordering process.
Patient Notifications
Patients receive order updates and reminders.
Auto-Generated Fitters Intake Forms
Specialized intake forms for orthotic fitters, pedorthists, and orthotists that automatically collect the right information for these specialties.
8. Customization & Branding
Coming SoonCustom Branding Options
DME providers can brand the platform with their logo and name when physicians interact with it.
Mobile-Friendly Interface
Optimized for physicians and providers to place and manage orders on the go.
9. User Roles & Permissions
Role-Based Access Control
Restricts actions based on user roles:
- Managers: Approve tasks, modify catalogs, export reports
- Physicians: Submit orders, upload notes
- DME Providers: Manage orders, communicate with physicians
User Activity Log
Tracks changes and approvals for compliance.
Physician Onboarding Process
Physicians cannot sign up freely. They must be invited by a DME provider before gaining access to the system.
DME Provider Invitation
DME providers invite physicians by entering their NPI, contact details, and clinic information. The system sends a secure invitation link.
Physician Sign-Up
Physicians receive a secure link, verify their identity with their NPI, set up credentials, and accept HIPAA compliance terms.
Restricted Access
Physicians can only view and interact with orders from the DME providers who invited them. New providers require separate invitations.
Ready to streamline your DME documentation?
Join thousands of healthcare providers who are saving time and ensuring compliance with ReciproRx.